Wellzenio

Not happy with your order? Please contact support@wellzenio.com before opening a dispute in your Klarna portal.

Write DISPUTE in the subject line and let us know what's going on.

These emails are handled with the highest priority and will resolve your issue faster than opening a complaint in the Klarna portal!

In 99% of cases, orders are delivered within the expected delivery time.

Unfortunately, an order can occasionally be delayed in the delivery process.

You can check the status by emailing our customer service. Please include your order number and send the email from the same email address you used to place the order.

To open a dispute in your Klarna portal, please contact support@wellzenio.com with the subject line: DISPUTE and let us know what's going on.

These emails are handled with the highest priority and will resolve your issue faster than opening a complaint in the Klarna portal!

We believe you shouldn't overpay for a product you want, so we ship products directly from our supplier.

This saves on shipping, storage, and packaging costs, allowing us to offer products at a reasonable price.

The order processing timeframe is divided into parts:

Processing time: The order is approved, quality-checked, and packed. All orders are sent to the distribution center for shipment within 48 hours of the order being placed.

Delivery time: This refers to the time it takes to ship the goods from the distribution center to the final destination.

Delivery time is typically 8-16 business days.

Not happy with your order? Before opening a dispute in your Klarna portal, contact support@wellzenio.com with the subject line: DISPUTE and let us know what's going on.

These emails are handled with the highest priority and will resolve your issue faster than opening a complaint in the Klarna portal!

You can track your package using your 4- or 5-digit order number (#xxxxx) and your email address.

Click here to track your order.

Track & trace information becomes available from the moment your package arrives with the carrier. Please note that delays can occur, and it may take slightly longer for the information to be updated for your order.